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Do cleaners bring their own supplies?Yup! Your cleaner will bring everything needed for your cleaning. However, the cleaners will not bring laundry detergent, dishwasher soap, or trash can liner. Just tell us where those are stored at your home :)
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What Is Included In A Deep Cleaning?Do’s: Everything included in a regular clean + Baseboards Light switches & Door handles Detailed Dusting Back Splashes and Faucet Fixtures are polished Light organization of all rooms (for detailed must be discussed for an additional cost) Extra hour included for high detail areas Dont's: All extras such as fridge, over, and inside cabinets are not included (must be discussed for an additional cost) Tile and grout on the floor
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I’m ready to rock, how do I schedule my first cleaning?Awesome! We would like to speak with you first and fully understand your unit/needs. You can visit our contact page and fill out that quick form and someone will get back to you ASAP.
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What is your cancellation policy?We get it, sometimes you may need to cancel last minute and things come up. Because of this, we do not have a cancellation fee if you cancel at least 1 day before the cleaning. If you cancel after 4PM the day before the cleaning or on the same day as the cleaning, a cancellation fee will apply.
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Which Service Do You Recommend For First Time Clients?A deep clean is recommended for all first time cleaning by SOMOS. It allows us extra time to get all the areas that have been missed during regular cleanings in the past. After the initial deep clean, most customers switch to a standard 2 hour regular clean.
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What Is Included In A Move Out Or Move In Cleaning?When booking a Move Out or Move In clean, you can expect an all inclusive service. This is our most detailed package and includes: Inside oven, inside fridge, inside cabinets, and inside all windows. This clean is intended to turn the home someone once lived in, into its original state and ready for new homeowners.
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How soon in advance do I need to schedule?You’ll need to schedule a cleaning 24 hours before. However, we totally recommend scheduling as far in advance as possible -you can always schedule all upcoming cleanings you have. We always do our best to accommodate cleanings but if you schedule a cleaning very last minute (under 24 hours), we unfortunately cannot guarantee availability 🙁 If you have a same day booking, please give us a call to see if we have availability and we’ll work our butts off to help you!
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Who is SOMOS Cleaning?Somos Organic Home Cleaning is a dedicated and eco-friendly cleaning service provider based in West New York, NJ. We specialize in offering high-quality, organic cleaning services tailored to meet the needs of health-conscious families. Our mission is to create a safer and healthier living environment for our clients by using non-toxic, environmentally friendly cleaning products. We pride ourselves on our professionalism, attention to detail, and customer-centric approach, ensuring that your home is clean, safe, and free from harsh chemicals.
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What Is Included In A Regular Cleaning?Do’s: Kitchen (clean sink out, counter tops, cabinet faces upper and lower, stove top) All exterior surfaces in all rooms Floors are mopped and vacuumed Bathroom (complete toilet clean, shower, handles, tub, drain) Bedroom shelving, nightstands, bed frames, tidy up bed) All window sills Dont's: All extras such a fridge and oven cleaning are not included (must be requested for an additional cost) The extra time included in deep cleans allows for more detailed work in the above mentioned Do’s. Tile and grout on the floor
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What if i'm not happy with the service?You get a 100% Satisfaction Guarantee. If the cleaners missed something that should have been included in our Services, we’ll go back to fix whatever was missed.
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